Customer Care

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Register for Your Warranty & Receive 1 Free Tin of Board Balm

At ProNutraQuest, we are committed to providing the highest quality craftsmanship in every product we create. We want you to be completely satisfied with your purchase, which is why we offer a 1-year warranty on all our products.

Got Questions?

We're here to help! Find answers to common questions about our products, warranty, care instructions, and more. If you can't find what you're looking for, don't hesitate to reach out to our customer support team for further assistance.
Our warranty covers manufacturing defects and craftsmanship issues. This includes problems with materials, stitching, and construction that occur under normal use.
The warranty is valid for one year from the date of purchase. Please keep your receipt as proof of purchase for warranty claims.
The warranty does not cover normal wear and tear, damage from misuse or accidents, unauthorized repairs, or cosmetic damage that doesn't affect functionality.
To file a warranty claim, please contact our customer support team with your order number, photos of the issue, and a description of the problem. We'll review your claim and provide instructions for next steps.